November 5th, 2025
If you are experiencing connectivity issues with EDNA while using Google Chrome, the cause may be related to a recent browser update. On October 28, 2025, Google released Chrome version 142, which introduced a new security setting titled "Local Network Access" under Privacy & Security. When this setting is not enabled, SimpleConsign may not be able to communicate with EDNA, preventing us from sending information to your printers.
As a result, you may encounter a persistent "Not Connected to EDNA" message, with ongoing but unsuccessful connection attempts.
To resolve this issue, please watch the tutorial video or follow the detailed instructions provided below.
If you're not using Google Chrome or these instructions do not solve your issue, please contact Customer Support and we can continue troubleshooting.