What is the Merchant Surcharge Program?

Merchant Surcharge Program or MSP is a feature designed to help you reduce payment processing costs by passing on credit card fees to customers responsibly and transparently. It is available for our customers using SimplePay + CardConnect integrated processing.

How does it work?

MSP needs to be enabled on your credit card processor’s side (SimplePay + CardConnect) and we’ll enable it on ours. There’s some paperwork to fill out as well. Once all the ducks are in a row you’ll be able to charge your customers a credit card processing fee while being automatically protected from charging the fee when it’s illegal.

Want to learn more?

Join us for our Lunch & Learn Webinar on the Merchant Surcharge Program on June 17th, 2025 at 11am Central. Be sure to register if you’re interested even if you can’t make it. We’ll send the recorded session so you can watch it later.

Know you want it?

Interested in upgrading to MSP? Please fill out this form to let our support team know you’re interested and we’ll reach out to assist with the next steps.