Changelog

Your marketing just got a whole lot simpler! We’re excited to launch SimpleConnect, a marketing platform that connects directly with your SimpleConsign data. Reach your customers, bring them back through the door, and build your reputation, all without juggling separate tools. Here’s the full rundown.

Marketing That Knows Your Business
Because SimpleConnect plugs straight into your SimpleConsign data, there’s no exporting lists or syncing spreadsheets. Your customer info is already there, ready for you to start marketing.
What You Can Do

• Targeted email campaigns: send the right message to the right customers

• Text message marketing: reach shoppers right on their phones with promos, new arrivals, and more

• Review management: keep track of your business’s reviews and respond to them in one place

How to Get Started
Head to the Add-ons section and pick the single SimpleConnect tier that best fits your business.
Heads up: SimpleConnect is currently available to US customers only.
Ready to check it out? Dive in and let us know what you think!

https://www.simpleconsign.com/marketing-reputation-management-consignment

More rent collection upgrades for our Vendor Mall folks! You can now pull rent from vendor sales first and fall back to a card only when needed. Credit card surcharging (MSP) is also now supported on rent invoices. Check out the full rundown below.

Balance First, Credit Card Fallback

Tired of chasing down past-due rent? This one’s for you. With Balance First, Credit Card Fallback, rent is collected from the vendor’s account balance first, and their credit card on file is charged only for whatever is still owed. Fewer manual collections and less time spent tracking down payments.

This setting is available on the Vendor Mall Plus plan and is set at the location level, so it applies to every vendor at that location.

Credit Card Surcharging on Rent Collection

If your location has Merchant Surcharge Program (MSP) enabled, the surcharge now appears on rent invoices as its own line item labeled Credit Card Surcharge, so vendors can see exactly what they’re paying.

New: Card on File Agreement

Vendors will now see a card on file agreement in Consignor Access → Manage payments, and they’ll need to agree to it before they can add or manage their cards.

• Vendors who already have a card on file will see the agreement the next time they open Manage payments.

• New vendors will see it before entering a card for the first time.

Heads up: All vendors need to agree, even if your location doesn’t have MSP turned on. That way you’re all set if you decide to enable it later, with no extra steps for your vendors.

Ready to check it out? Dive in and let us know what you think!

Starting today, every SimpleConsign customer gets free access to The Academy — an 8-week business operating curriculum built for resale shop owners, at no extra cost.

What's included:

• Product Mastery track — self-paced lessons that go deeper on setup, consignors, inventory, POS, reporting, and scaling

• Business Masterclass track — 8 Masterclass sessions taught by real shop owners and industry experts on pricing, marketing, hiring, and opening a second location

• Community — connect with other Academy members, swap ideas, and ask questions

The Academy gives you the playbook that most owners only learn the hard way.
No extra cost. No upgrade needed.

Want to learn more first? Check out the Academy page. Ready to jump in? Join here, or go to "Get Help" in the top bar of SimpleConsign and select "The Academy."